Bank of America vs CITIZENS
On overall TruNorth grade, CITIZENS scores higher (Bank of America: F, CITIZENS: B). Both graded from public records across nine values categories.
Political donations
FEC: $32K PAC donations; 70% to Republican, 30% to Democratic committees. [CA CalAccess + NY COELIG + TX Ethics adds state-level totals.]
No FEC PAC contributions on record.
Environment
Banking on Climate Chaos 2024: $333.2B in fossil-fuel financing 2016-2023 (#4 globally).
No public record found.
Labor
339 federal penalties totaling $87.9B since 2000 (Violation Tracker).
1 federal penalties totaling $14K since 2000 (Violation Tracker).
DEI
HRC Corporate Equality Index: 100/100 — Equality 100 Leader (2025). Top-rated LGBTQ+ workplace policies, benefits, and culture. Disability:IN Equality Index score 100/100. JUST Capital JUST 100 — ranked #5 of Russell 1000 (2025) for treatment of workers, customers, communities, environment. Bloomberg Gender-Equality Index member (2024) — transparent on female leadership, equal pay, inclusive culture. Held by 1 ESG/SRI fund(s) (gender-equality-funds) — investor-screen positive signal. HRC Corporate Equality Index 100/100 (2025) — top-tier LGBTQ+ workplace equality rating.
EEO-1 workforce demographics on federal record (FY2020, DOL OFCCP FOIA release): 145 US employees — 81.4% women, 9% racial/ethnic minorities; management 68.9% women, 8.2% minorities.
Charity
$220M reported corporate giving in 2024 (~0.23% of revenue) via Bank of America Charitable Foundation. JUST Capital JUST 100 — ranked #5 of Russell 1000 (2025) for treatment of workers, customers, communities, environment. Newsweek Most Trustworthy Companies in America — ranked #17 (2024). Operates the Bank Of America Charitable Foundation Inc: $225.6M in charitable contributions, gifts & grants paid (FY2023, IRS Form 990-PF).
Operates the Citizens Charitable Foundation: $2.0M in charitable contributions, gifts & grants paid (FY2023, IRS Form 990-PF).
Animal testing
No public record found.
No public record found.
Firearms
No public record found.
No public record found.
Privacy
CFPB consumer complaints: 179812 on record (100 in past 12mo); 100% timely response rate.
No public record found.
Executive pay
Federal banking regulator action (CFPB/OCC): $150M total — $100M to customers + $50M civil penalty for double-dipping on overdraft fees, withholding cash rewards, and opening unauthorized accounts.
No public record found.
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