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Progressive vs USAA

On overall TruNorth grade, Progressive scores higher (Progressive: B, USAA: C). Both graded from public records across nine values categories.

B
Progressive
56.5/100
C
USAA
53.1/100

Political donations

Progressive

No FEC PAC contributions on record.

USAA

FEC: $34K PAC donations; 59% to Republican, 41% to Democratic committees.

Environment

Progressive

JUST Capital JUST 100 — ranked #22 of Russell 1000 (2025) for treatment of workers, customers, communities, environment.

USAA

No public record found.

Labor

Progressive

76 federal penalties totaling $107.0M since 2000 (Violation Tracker).

USAA

60 federal penalties totaling $380.0M since 2000 (Violation Tracker).

DEI

Progressive

JUST Capital JUST 100 — ranked #22 of Russell 1000 (2025) for treatment of workers, customers, communities, environment. HRC Corporate Equality Index 100/100 (2025) — top-tier LGBTQ+ workplace equality rating. Bloomberg Gender-Equality Index member (2024) — transparent on female leadership, equal pay, inclusive culture.

USAA

No public record found.

Charity

Progressive

$25M reported corporate giving in 2024 (~0.04% of revenue) via Progressive Insurance Foundation. JUST Capital JUST 100 — ranked #22 of Russell 1000 (2025) for treatment of workers, customers, communities, environment.

USAA

Operates the The Usaa Foundation Inc: $8.0M in charitable contributions, gifts & grants paid (FY2023, IRS Form 990-PF).

Animal testing

Progressive

No public record found.

USAA

No public record found.

Firearms

Progressive

No public record found.

USAA

No public record found.

Privacy

Progressive

CFPB consumer complaints: 233 on record; 87% timely response rate.

USAA

State regulator action: NYDFS (most recent 2024-08-01). Consent Order to USAA Group

Executive pay

Progressive

NAIC Complaint Index 0.94 (near the 1.00 US peer average). CA DOI: $24M settlement — Progressive failed to refund pandemic-era premium overcharges to California auto-policy customers in line with Bulletin 2020-3.

USAA

NAIC Complaint Index 0.42 (well below the 1.00 US peer average). FinCEN: $140M civil penalty — willful Bank Secrecy Act violations across USAA Federal Savings Bank affiliate's anti-money-laundering program (banking arm, not insurance).

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