State Farm vs USAA
On overall TruNorth grade, USAA scores higher (State Farm: F, USAA: C). Both graded from public records across nine values categories.
Political donations
No FEC PAC contributions on record.
FEC: $34K PAC donations; 59% to Republican, 41% to Democratic committees.
Environment
No public record found.
No public record found.
Labor
94 federal penalties totaling $1.5B since 2000 (Violation Tracker).
60 federal penalties totaling $380.0M since 2000 (Violation Tracker).
DEI
No public record found.
No public record found.
Charity
$110M reported corporate giving in 2024 (~0.13% of revenue) via State Farm Companies Foundation.
Operates the The Usaa Foundation Inc: $8.0M in charitable contributions, gifts & grants paid (FY2023, IRS Form 990-PF).
Animal testing
No public record found.
No public record found.
Firearms
No public record found.
No public record found.
Privacy
CFPB consumer complaints: 929 on record; 98% timely response rate.
State regulator action: NYDFS (most recent 2024-08-01). Consent Order to USAA Group
Executive pay
NAIC Complaint Index 0.51 (well below the 1.00 US peer average). CA DOI: CA Department of Insurance opened market-conduct review after State Farm announced non-renewal of 30,000+ California homeowner policies citing wildfire risk.
NAIC Complaint Index 0.42 (well below the 1.00 US peer average). FinCEN: $140M civil penalty — willful Bank Secrecy Act violations across USAA Federal Savings Bank affiliate's anti-money-laundering program (banking arm, not insurance).
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